Exit

MaeCo Automations

The Future of Medical Communication

Intelligent Voice Agents for Modern Healthcare Practices

The Current Reality

  • ⚠ Front desk staff are overwhelmed with routine calls.
  • ⚠ 30% of patient calls go to voicemail and are never returned.
  • ⚠ High staff turnover due to burnout from repetitive tasks.
  • ⚠ Inconsistent patient experience and long hold times.

Lost connections = Lost revenue

Enter The Intelligent Voice Agent

A dedicated, AI-powered receptionist that answers every call, 24/7.
Conversational, empathetic, and integrated directly with your practice.

How It Works

1. Patient Calls

Patient dials your existing office number.

➜

2. AI Listens

Advanced speech recognition transcribes intent instantly.

➜

3. AI Responds

Natural, human-like voice provides answers or takes action.

➜

4. Admin Updates

Appointment booked directly in your EMR/Calendar.

Use Case: Appointment Scheduling

  • ✓ Handles new patient intake
  • ✓ Verifies insurance information
  • ✓ Finds first available slots in real-time
  • ✓ Sends confirmation SMS instantly

"I'd like to book a cleaning for next Tuesday."

"I can help with that. I have a slot at 2 PM or 4 PM next Tuesday. Which works best?"

Use Case: Post-Op Follow Up

Proactively reach out to patients 24hrs after surgery to check on recovery.

  • ✓ Logs pain levels
  • ✓ Escalates to nurse if metrics are alarming
  • ✓ Reduces readmission rates

Enterprise-Grade Security

Your patient data is sacred. We treat it that way.

HIPAA Compliant

Full BAA implementation and compliant data handling processes.

SOC 2 Type II

Audited controls for security, availability, and confidentiality.

End-to-End Encryption

Data is encrypted at rest and in transit using AES-256.

Seamless Integration

Epic
Cerner
AthenaHealth
DrChrono
Salesforce
HubSpot
Zapier
Custom API

We connect directly to your source of truth.

The MaeCo Advantage

Latency

600ms

Industry leading response time. Feels like a real human conversation.

Accuracy

98.5%

Medical term recognition trained on millions of records.

Availability

24/7/365

Zero sick days. Zero holidays. Always answering.

Return on Investment

$45k

Cost of 1 Full-time Receptionist

vs
$5k

Annual cost of MaeCo AI Agent

Capture 100% of missed calls. Increase bookings by 25%.

Live in 10 Days

1

Kickoff

Requirements gathering & EMR access.

2

Configuration

Custom scripting & voice training.

3

Testing

Sandbox verification & QA.

4

Go Live

Calls are routed to your AI agent.

"

We reduced our missed call rate from 22% to near zero in likely the first week. The patients don't even realize they're talking to a robot half the time. It's improved our booking efficiency drastically.

D
Dr. Sarah Mitchell
Director, Bayside Dental Group

Ready to Transform Your Practice?

Stop losing patients to voicemail. Start automating your front desk today.

© 2026 MaeCo Automations. All rights reserved.

ROI Calculator

Compare the full cost of receptionist(s) vs MaeCo AI Agent.

Cost per receptionist (monthly)

$

Converted using 173.3 hrs/month (40 hrs/week × 52 weeks ÷ 12).

$
$
$
$
$
Cost per receptionist (monthly)
Total receptionist cost (monthly)
MaeCo AI Agent (monthly)
Monthly savings
Annual savings